Welcome to Aena's Electronic Office
Services available to different Aena interest groups for their online procedures.
Information and services provided by Aena to the general public: environmental information and data protection.
Information and services for passengers or people accompanying them who use airport installations.
Information and services to operators, airlines, commercial customers and other clients: security cards, airside driving permits, aeronautical information, airport tax management and slot request.
Information and services for companies and Aena suppliers: environmental information, request for security passes and management of airport rights.
Check the processing status of your procedures filed electronically at this Portal.
A digital certificate or electronic identity card (DNI) is necessary.
Suggestions and complaints
Service through which you may suggest improvements or inform us of any dissatisfaction with our services. Your contribution is essential for our continued improvement.
We can help you with any questions on how this Online Services Portal works.
902 404 704
(+34) 91 321 10 00
We are at your disposal 24 hours a day, every day of the year.