What is the Online Services Portal

It is a website available to the public that is owned and managed by Aena as part of its sphere of responsibility.

It has systems that enable secure communications to be established whenever necessary.

The information, services and transactions published on the Online Services Portal must respect the principles of accessibility and usability set out in relevant regulations, open standards and, where applicable, others principles in general use by the public.

It enables user identification and provides means for submitting suggestions and complaints.

Telephone support

(+34) 91 321 10 00

We are at your disposal 24 hours a day, every day of the year.