Legal notice

The establishment of a online Services Portal makes the owner liable for the integrity, accuracy and updating of the information and services that may be accessed through it.

I. Portal identification details

The Aena S.M.E., S.A. Online Services Portal was created at the address https://serviciostelematicos.aena.es.

Portal owner details:
Aena S.M.E., S.A.
Corporate Tax ID No. (CIF): A86212420
Calle Arturo Soria, 109
28043 Madrid

II. Intellectual and industrial property rights

The domain name of this website is the property of Aena S.M.E., S.A., as are its design, source code, logos, brands and other distinctive signs.

Their reproduction, distribution, sale, transformation or any equivalent activity is strictly prohibited, unless explicitly authorised by Aena S.M.E., S.A. The licence for use of any content on this website, granted to the user, is limited to the downloading and private use of such content, as long as the content remains intact and the source is cited.

The unauthorised use of the information contained on the website, and any breach of the intellectual and industrial property rights of Aena Aeropuertos, will lead to the exercise of its legal rights.

III. Establishment of links

The Electronic Office includes links to third-party websites considered of interest for users. Aena Aeropuertos accepts no liability arising from the connection to or content of third -party sites linked to from its own website.

Additionally, Aena S.M.E., S.A. accepts no liability for the content that third parties may include on the sites linked to from this website.

IV. Privacy and data protection

The Aena S.M.E., S.A. website does not gather personal data without user consent.

In compliance with Organic Law 15/1999, of 13 December, on Personal Data Protection, your personal data shall be included in a file belonging to Aena S.M.E., S.A.; the purpose of which is to enable access to the services offered by the portal’s website.

We also inform you that the information contained in digital certificates will be notified to the certification authority or certificate service provider entity that has issued it for its validation. Where strictly necessary in order to attend to users' requests, and in accordance with the intended purpose of the procedure or action in question, personal data may be ceded to third parties.

The user is responsible for the truth and accuracy of the personal data communicated and authorises their collection and processing for the purpose stated. Aena S.M.E., S.A. asks that users communicate any changes that may arise in their data so that said data can be kept up to date.

Aena S.M.E., S.A., as the data controller, will adopt the technical and organisational measures required to guarantee the security of the personal data provided, preventing their unauthorised alteration, loss, manipulation or access.

Aena will treat these data in accordance with the conditions published in this section and subject to the specific conditions for the corresponding service.

Users may exercise their rights of access, rectification, cancellation and opposition before Aena S.M.E., S.A., as established by law, by contacting Aena's Central Data Protection Office: Oficina Central de Protección de Datos de Aena, C/ Arturo Soria nÂș 109, 28043 Madrid.

For any queries on data protection regulations, you can consult the website of the Spanish Data Protection Agency at the following address: http://www.agpd.es

This privacy policy applies to the pages of this website. We do not guarantee its application when following links to and from other websites.

V. Applicable law and authorised jurisdiction

In the event of disputes or conflicts of interpretation of the terms of this legal notice, and any other matter arising in relation to the services of this website, the law to be applied will be that of Spain.

To resolve any conflict that might arise from visiting the website or using its services, Aena S.M.E., S.A. and the user agree to submit to the Courts of the user's domicile, provided this is in Spanish territory.