Web Accessibility


The public business entity Aena S.M.E., S.A., affiliated with the Ministry of Public Works, provides its users with a practical communications channel that is accessible to everyone. Said channel is aimed at removing barriers and improving the presence of its website, following standards of maximum simplicity, scope and effectiveness, in order to disseminate information and publicise the services it offers to anyone who wishes to find out about them.


This action is aligned with the guidelines set out by European Union Council resolution of 25 March 2002, on the eEurope 2002 Action Plan, “Accessibility of public websites and their content” and complies with the provisions of the Law of Information Society Services and Electronic Business of 11 July 2002. It also follows the indications of the "Guía para la edición y publicación de las páginas web de la Administración General del Estado” (The General State Administration’s guide for writing and publishing web pages).

WAI Guidelines

WAI-AA accessibility certificate

The content of the Aena S.M.E., S.A. website has been validated with Double A certification, in accordance with the recommendations given in UNE Regulation 13980:2004 and by the WAI (Web Accessibility Initiative), the international working group belonging to the W3C (World Wide Web Consortium), which aims to ensure that no group experiences discrimination of any kind that could lead to social exclusion in the virtual world.

The techniques used on the Aena S.M.E., S.A. portal follow the WAI’s recommendations for both XHML and CSS.

Hyper Text Markup Language Cascading Style Sheets

Access Key

In order to facilitate navigation on its website, Aena S.M.E., S.A., has used keyboard shortcuts, access keys, with the aim of simplifying navigation by allowing the user to follow links without needing to use the mouse, using the appropriate keys, depending on the browser they are using.

  • Internet Explorer PC: ALT shortcut ENTER
  • Mozilla, Netscape PC: ALT shortcut
  • FireFox PC: ALT SHIFT shortcut
  • Opera PC: SHIFT ESC shortcut
  • Safari Mac: CONTROL shortcut

And the reference number of the shortcut to the content, as indicated below:

  1. 1 Home
  2. 2 What is eGovernment?
  3. 3 Available Services
  4. 4 Suggestions and complaints

Contact information

We are currently working to improve accessibility on all of the pages of our site. If you find any problem, please don't hesitate to contact us using the email address: webpublica@aena.es